Alpenhof Rental Policies
The Alpenhof Condominiums is committed to providing guests with a 100% smoke-free environment. Smoking is not permitted in any unit, on the landings or in stairwells, or in the common areas of the building such as laundry room and spa at any time. Smoking violations will be subject to a
Pets of any type or size are strictly prohibited at all times (registered service animals are excepted). Pet violations will be subject to a $250 charge.
Full payment is due at time of booking.
Cancellation and Refund Policy
A $100.00 HANDLING FEE will be withheld from your initial deposit if cancellation is made more than 60 days prior to your scheduled arrival. There are NO REFUNDS given for cancellations made less than 60 days from your arrival date. SORRY, NO EXCEPTIONS. However, you will have ONE YEAR from your original arrival date to re-book the same property in the same rate season with no additional charges. There are also NO REFUNDS for poor snow conditions, severe weather, or early departure.
General Set-Up In Units
Our condominiums are fully equipped with linens, towels, kitchen utensils and cookware. WE DO NOT PROVIDE DAILY MAID SERVICE. However, we do have on-site laundry facilities. If maid service is desired, it can be arranged for a $30.00 per hour charge. If your stay is more than 7 days, you will be provided a mid-week cleaning and change of linens at no extra charge. PLEASE NOTE: The unit is cleaned before your arrival and after you leave. All we ask you to do is straighten up the kitchen, start the dishwasher, and take out the trash. Our cleaning service will handle it from there.
Telephone service is not provided in the condominiums.